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Return/Exchange

Return and Exchange Policy:

Thanks for shopping with Korked Chicago. We understand things happen when shopping online, so please follow our easy form to process your return/exchange. You have up to 30 days to return/exchange items for a new product or in-store credit. All items must be sent back using your own shipping method and must be received in the same packaging as delivered. Every product that is not in original form will be charged a restocking/handling fee of $4.99. For all exchanged items once we process we will send back to you at no extra charge. Please remember, worn or used items are NOT eligible for returns or exchanges.

On Demand Products:

All on demand items on our website are not eligible for returns/exchanges. Once an on-demand item is ordered you will no longer be able to return the product. All items are made to order specifically for your order.

Product Guarantee:

Sometimes errors happen, we’re not perfect! We stand by our products and guarantee the quality. We’d be happy to replace any products with defects at no cost to you. Please just email us at info@korkedchicago.com within 3 days of receiving the product and we’ll work with you personally to get things corrected.

 Please print and fill out our Returns/Exchange form HERE.

 

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